FAQs

Are the keyboards macOS compatible? 
Yes, all the keyboards are compatible with macOS.

Do you have Mac Os Layout keyboard?

At present, we don’t have Mac Os Layout keyboard, but in the future, we will design it.

Do you have layouts in other language? 

We're sorry that our keyboards are available in ANSI layout exclusively storewide.

Do you have store in some country?

At present, we don’t have store somewhere. You can buy our product in our online store.

If I received lost or wrong accessories, how you solve it?
We will send you the correct accessories again.

When the keyboard is used for a certain period of time, what should I do if some keys cannot be used?

Sorry to hear that. But it is necessary to make sure it’s human damage or not.Sometimes caused by poor contact, it can repair by yourself.
In most cases, we need you send the video to let me check the problem, if it is keyboard quality caused, we will send you a new one after you return it.

When do you restock the full size keyboard?

Yeah, we sell full size keyboards for a time, and they are popular. In the future, we will sell them again. 75% keyboard has the full size keyboard basic function. Please have a look, if you don’t mind.

The console program for D84 keyboard
Please chose the right system, MAC OS or WINDOWS.
https://drive.google.com/drive/folders/1BpJPUy-qjBtCJbCZx9WTAodK17QS-XOO

Where do you ship?

We deliver from China or USA, and American support free shipping.

What's the shipping time? 
All orders will be processed within 4-7 business days (excluding weekends and holidays) from our warehouse. Learn More details about delivery time and cost from our Shipping Policy.

Do I need to pay for taxes/duties?
All products sold by DUSTSILVER do not include duties and taxes. There are only product amounts and shipping fees charged on your orders.
Customs Policies widely vary in different countries. We have no control over these charges and can’t predict what they may be. The additional charges such as vat tax, customs clearance fees, local shipping charges, or admin charges would be borne by you.
If your packages were detained by your country customs, please contact us to offer the related commercial invoice and shipping documents.(dustsilversale@gmail.com)


May I learn more details about warranty policy and return policy? 
For keyboards, we offer a half year warranty sevice. To learn more details, p
lease click the following text directly.