FAQs

Are the keyboards macOS compatible? 
Yes, all the keyboards are compatible with macOS.

Do you have layouts in other language? 
We're sorry that our keyboards are available in ANSI layout exclusively storewide.

What's the shipping time? 
All orders will be processed within 2-3 business days (excluding weekends and holidays) from our warehouse. Learn More details about delivery time and cost from our Shipping Policy.

Do I need to pay for taxes/duties?
All products sold by DUSTSILVER do not include duties and taxes. There are only product amounts and shipping fees charged on your orders.
Customs Policies widely vary in different countries. We have no control over these charges and can’t predict what they may be. The additional charges such as vat tax, customs clearance fees, local shipping charges, or admin charges would be borne by you.
If your packages were detained by your country customs, please contact us to offer the related commercial invoice and shipping documents.(dustsilversale@gmail.com)

May I learn more details about warranty policy and return policy? 
For keyboards, we offer a half year warranty sevice. To learn more details, p
lease click the following text directly.